DingGo - Supplier Code of Conduct

Effective January 20th 2025

1. Overview

DingGo AU Pty Ltd (ACN 630 000 823) and its related bodies corporate, including Crash Management Services Ltd (CN 233471) (collectively DingGo) is committed to conducting its business ethically and fairly.

DingGo expects its suppliers of products and services (Suppliers) to adhere to the same standards by complying with this code of conduct. DingGo also expects Suppliers to hold their suppliers to the same standards.

2. Scope

This code of conduct applies to all Suppliers. Responsibility lies with every Supplier to conduct their business in accordance with its requirements.

While this code of conduct reflects DingGo’s expectations of Suppliers, Suppliers must first and foremost comply with all applicable laws, regulations, and directives in their respective jurisdictions, in addition to any contracts in place with DingGo.

In cases of conflict between this code of conduct and applicable laws, the stricter standard will apply.

3. Enforcement, Notification & Breach

DingGo may at any time review or audit a Supplier’s compliance with this code of conduct and the Supplier must co-operate by providing information, documents, and access to staff as DingGo reasonably requires for the purpose of that review or audit.

Suppliers must notify DingGo of any potential, actual or suspected breach of this code of conduct of which the Supplier is, or becomes aware.

A breach of this code of conduct by a Supplier may result in termination of that Supplier’s engagement.

DingGo may also report any statutory or regulatory breaches to the relevant law enforcement agency.

4. Anti-Competitive Conduct

Suppliers must not engage in business practices that will restrict or limit competition or are otherwise unethical or unfair.

In particular Suppliers must:

• not discuss or reach an understanding or arrangement with their competitors about prices, terms, supplies or tenders,
• not influence or attempt to influence other Suppliers’ dealings with DingGo,
• not act unfairly or unconscionably,
• comply with anti-bribery, anti-corruption and anti-money laundering laws,
• not directly or indirectly engage in fraudulent, corrupt or collusive activities, and
• employ fair business practices.

5. Fair Labour

DingGo expects Suppliers to provide a fair and ethical workplace.

In particular Suppliers must:

• make conditions of employment clear when hiring by providing employees with written documentation which outlines the basic terms and conditions of employment in a language they can understand,
• comply with applicable laws relating to wages and benefits (including minimum wage, overtime pay, allowances, and piece rates),
• pay workers in a timely manner,
• avoid illegal wage deductions (including deductions from wages as a disciplinary measure),
• comply with laws related to work hours, attendance and break times, overtime, child labour, and recordkeeping,
• comply with laws related to fair treatment and nondiscrimination of their personnel, including by not permitting any form of harassment, abuse, or other illegal treatment of their personnel,
• comply with workplace health, safety, and workers' compensation laws, and
• provide a safe and healthy workplace for their personnel.

6. Modern Slavery

DingGo's Modern Slavery Statement details its commitment to limiting the risk of modern slavery occurring in its business, and promoting transparency in its approach to addressing the risk of modern slavery in its supply chain.

DingGo expect all Suppliers to be familiar with this Statement and uphold DingGo’s commitment to human rights. This includes prohibiting the use of:

• child labour,
• any forms of forced labour, including slave labour, or bonded labour, and
• deceptive recruiting for labour or services.

7. Conflicts of Interest

Suppliers must avoid and promptly disclose to DingGo any potential, perceived or actual conflicts of interest (whether direct or indirect) that could influence their relationship with DingGo.

8. Confidentiality & Announcements

Suppliers must:

• treat DingGo and its customers’ data as confidential information and only use that data for the purpose of providing services to DingGo,
• not discuss DingGo’s business or share its information (or information relating to its customers) in the media or on social media without DingGo’s written consent, and
• refrain from referencing their relationship with DingGo in promotional materials without DingGo’s prior written approval

9. Environment

Suppliers must:

• operate in an environmentally responsible manner, and
• comply with environmental laws, standards and notices from regulators and obtain and maintain necessary environmental permits, approvals and registrations.

10. Provision of Information

In the case of information obtained or created in the course of providing products and services to DingGo or its customers, Suppliers must:

• maintain accurate records of transactions and other business dealings with DingGo and its customers and provide this information to DingGo as requested, and
• not provide false or misleading information to DingGo.

Suppliers must provide DingGo with any information it reasonably requires to confirm compliance with this code of conduct.